How it works

Clear roles. Clear money. Nothing buried in the small print.

CanYouDo? is a digital notice board. We introduce customers to independent local cleaners and provide the tools around that introduction — profiles, calendars, bookings, messaging and reviews. We are not a cleaning company and we do not employ, supervise or insure anyone.

For customers

• Browse the directory. Filter by area, by the day you need and by grading. Every profile shows the cleaner's own hourly rate, the service charge and your combined total, plus their services, photos of their work, and their review history.
• Or post what you need. Use your availability calendar to say when you want someone: a rolling request (a regular weekly, fortnightly or monthly slot), or an ad-hoc request for a specific date. Mark it urgent if it's short notice. Cleaners browse the open board and get in touch.
• Favourite the ones you like. Save cleaners to your favourites so you can rebook them in a couple of taps.
• Agree the details directly. Message through the site about access, products, parking, pets — and about insurance, which is for you and the cleaner to agree between yourselves.
• Pay in two parts. The service charge is paid online when you book. The cleaner's own hourly rate is paid directly to them. You always see both.
• Leave a review. Rate out of five and answer the factual questions — on time? areas cleaned? instructions followed? Reviews are public, like a review site, and they build the cleaner's grading.

For service providers

• Build a profile that sells you. Add your bio, years of experience, the services you offer, your area, photos of your work, and your contact details. Publish your own hourly rate — you decide what your time is worth.
• Record your insurance. Add your independent public liability insurer, policy number and expiry date. Customers see that insurance details are on file; they never see the policy number itself. Holding cover is your own responsibility as an independent business, and the details are yours to discuss with each customer.
• Own your calendar. Set the days and hours you work, and block out holidays or any dates you're unavailable. Blocked dates are shown as unavailable to customers automatically.
• Pick up work that suits you. See bookings come in, and browse the open notice board of customer requests — rolling slots, one-offs and urgent jobs — and respond to the ones you want.
• Keep your whole rate. Customers pay you your published rate directly. Our service charge is added on top of it and paid to us separately, so it never comes out of your earnings.
• Earn your grading. Reviews build a grading from New through Rising Star, Trusted and Elite to Superstar. It's earned through punctuality, completing what was asked and happy customers — and it's the first thing people see.

Insurance, plainly

What CanYouDo? does — and doesn't do

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